Tuesday, February 04, 2014


Does salesforce.com have anything to do with selling?

I have always been fascinated with salesforce.com but even more fascinated with the users of it. I have noticed an interesting trend amongst my professional friends who are sales people. The ones who suck at using salesforce.com actually are good sales people. The opposite is also true in that the ones that are great with salesforce.com kinda suck at selling.

I attribute my observation to the fact that people who keep systems such as salesforce.com up to date do so because they really don't like talking to people. It is so much easier to check emails and perform other low-value clerical tasks than it is to sell. Sadly, many sales managers feed this reality. I hope I am not alone in believing the only way to make money is to talk to people.

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