Wednesday, December 04, 2013
When it comes to Industry Analysts, Trust but Verify...
Many industry analyst firms will also assist enterprises in devising RFP templates to help you "evaluate" enterprise software. If you ever get the opportunity to see one first hand, they tend to contain an exhaustive list of features with some level of weighting attached but otherwise are still very high-level in nature. Most industry analyst firm criteria tends to miss the capture of process nuances especially ones that are unique to your enterprise...
Do CIOs understand the reality of outsourcing?
Open Source Policy Administration System Project Plans?
It is easy to find industry analysts waxing poetically about their unique insights that are otherwise not very insightful. Some examples are:
- Pick the right vendor (I would love to hear from a CIO who goes out of their way to pick the wrong one)
- IT needs to better align with the business (I also believe that the cafeteria staff need to align with the security guards overseeing the parking lot)
- Make sure you have a thoughtful project plan and transparent communication (ever see an industry analyst actually share what they think a good project plan looks like)
So, instead of sitting back with our rinse and repeat broken approaches, I would like to propose the creation of an open source policy administration system replacement project plan. I am looking for vendors of administration systems to share their implementation plans such that we can create a unified reusable resource for all to benefit from.
If you would like to contribute, please drop me a note...
Thursday, May 23, 2013
Musings of a Teleworker...
- A child is heard in the background - preferably screaming, crying or yellingS
- Someone's dog is heard barking in the background
- Someone openly admits to be pacing in their kitchen (or insert room name here) rather than watching your virtual room presentation
- You hear the tail end of a toilet flushing or someone washing their hands
- Someone goes on hold and your conference call lights up with elevator music or an automated message notifying you that you're on hold, and begins selling you some telecom service
- The Mailman, UPS, Fed Ex, DHL or some other entity arrives at the door and someone has to answer
- Someone is heard washing dishes
- Someone is multi-tasking on two or more calls and fails to mute their line when engaged heavily on the "other" calls Landscapers or workers (home repair - anything) in the background