Wednesday, February 12, 2014
Are you a hammer or a nail?
This scenario seems be one of biggest challenges in many large enterprises. We take a perfectly good tool, and try to use it in ways for which it was not designed. In the process we undermine people’s perception of the tool’s value, though no fault of the tool, not to mention our own credibility.
We also treat people like hammers and then wonder why we get suboptimal results...