Wednesday, December 04, 2013
Do CIOs understand the reality of outsourcing?
There are more than a few fingers pointed towards the levels of competency of people in India (or lack of) but no one ever seems to discuss the onshore challenges which in my humble opinion are actually more important issues to address. Ask yourself for a minute, when you signed up for outsourcing did you acknowledge the fact that project management becomes a series of late night and early morning status calls, followed by issues logs and status reports? Nothing much gets done for an abundance of reporting?
Do you think outsourcing can be truly successful when the onsite staff spends 90% of their time managing offshore resources and not supplying technical competency...
