Monday, January 28, 2013
IT Staffing Firm Worst Practices
Recruiting Process: Clients hire staffing partners to do something clients aren't capable of doing internally. If that is the case, why do you see so many agencies posting client requisitions on job boards. Is there much value being added in an agency firm spamming Monster and every LinkedIn group they can access?
Turnover: There are times where clients go to staffing firms for access to low-cost resources. This however doesn't mean that clients want frequent resource turnover. This is almost guaranteed in scenarios where staffing firms want to maintain margin by sticking it to candidates. Sadly, turnover doesn't just effect candidates and also applies to staffing firm personnel as well. Why are these positions filled with college grads, professionals who failed as sales people or even worse homemakers who are looking to make spare change.
Database: Yes, your database is proprietary, only that it is probably not a real database. At best it is a contact application that maintains a file pointer to a resume. I do acknowledge that it is filled with more names than you know what to do with, but what is its value over simply searching LinkedIn?
Loyalty: What good is a big database if few candidates contained within want to do business with you? Let's face it, there is little loyalty in the world of staffing. If you only reach out to candidates when you have an "opportunity" but otherwise can hear crickets on the other end when they reach out to you, then what should clients expect?
Job Descriptions: Candidates are more than capable of reading a job description, so you don't need to read it to them. What you do need to do is proactively have answers to candidate questions such as the type of work, the compensation, amount of travel if applicable and of course a sense of the role related to work/life balance.
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