Monday, November 26, 2012
Do HR people have value in a Lean Thinking culture? (Part One)
How many enterprises make an additional business qualification mandatory for new job postings? Most HR departments do one of two things: They don’t measure anything really or measure every input under the sun with little idea as to why it might be important, and even less idea whose job it is to achieve the output.
Do you measure absenteeism? But of course. Why? We like to know who’s absent. Wrong answer! It should be: we collect and analyze absenteeism statistics to aggregate trends and conclusions for our key business customers so that they can work on reducing absenteeism levels to our 2.4% target.
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