Tuesday, April 07, 2009
Enterprise Architecture: How to tell if you are managementless...
Let's agree that for the most part that no large enterprise has rules to motivate employees to deliver projects at an extreme profit, so the vast majority of projects deliver on time but at enormous cost. How do we reward IT people to deliver higher quality at a cheaper price to the business? What does managing perception cost to the business? If I were to deliver faster and cheaper, I could free up capital for more important activities but this of course would mean spending less time on perception management.
So, if the enterprise doesn't have the proper incentives in place, then how can IT ever be a truly strategic partner. Below are four questions that the business needs to ask IT to determine if IT is managementless.
- What processes exist to motivate employees to learn new things?
- What processes exist for employees to share knowledge with each other? We have lots of tools but little process
- What incentives exist for employees to work as a team. This is distinct from negative re-enforcement.
- Are you working towards eliminating any measures that encourage IT employees to throw each other under the bus?
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