Friday, November 21, 2008

 

Enterprise Architecture: Thoughts on the debacle known as Indian Outsourcing

Organizations increasingly require IT outsourcing and will throw their flawed logic over the wall to Infosys, Wipro, Cognizant, Accenture and others firms only to watch them achieve mediocrity. Why can't we acknowledge that IT consulting firms and their employees want to work in a friendly way with their clients and that CMMI does absolutely zero to enable this?

Isn't it long overdue for us to move towards relationships of reciprocity based on truth and knowledge rather than marketing and perception management? No wonder there is a knowledge crisis.

What if we were to allow folks in India to not only empower themselves, but to also empower us? Aren't we looking to do business with people who can anticipate our needs and problems, addressing them before we even notice? The best companies, organizations and partners already do this, but they're few and far between. We like the notion of maturity, but are we really measuring the wrong thing?




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