- A child is heard in the background - preferably screaming, crying or yellingS
- Someone's dog is heard barking in the background
- Someone openly admits to be pacing in their kitchen (or insert room name here) rather than watching your virtual room presentation
- You hear the tail end of a toilet flushing or someone washing their hands
- Someone goes on hold and your conference call lights up with elevator music or an automated message notifying you that you're on hold, and begins selling you some telecom service
- The Mailman, UPS, Fed Ex, DHL or some other entity arrives at the door and someone has to answer
- Someone is heard washing dishes
- Someone is multi-tasking on two or more calls and fails to mute their line when engaged heavily on the "other" calls Landscapers or workers (home repair - anything) in the background
James McGovern is an industry thought leader whose focus is on the human aspects of technology around open source, SOA, software security, enterprise architecture and agile software development.
Thursday, May 23, 2013
Musings of a Teleworker...
Many people may know that I am a teleworker and spend lots of time interacting with clients and coworkers over the phone. Over time, I have come to smile when experiencing the following scenarios:
